Home Mate Guarantee

You buy from us. You are covered by us. Every item on this site is sold and shipped by Home Mate, so if something goes wrong you deal with one team: ours.

1. Every product is checked

We source, test and photograph every item ourselves. What you see is what arrives.

2. One cart, one delivery charge

Your whole order ships together: 60 TK in Dhaka, 120 TK outside Dhaka.

3. Open it, then pay

Check the item with the courier waiting. Wrong or damaged, hand it back and pay nothing.

4. Refunded by Home Mate

Not what the listing said? Request a return within 7 days and we refund you within 3 working days of receiving the item.